Privacy Policy
This Privacy Policy explains how Keen Zephyr Atelier (“we”, “us”, “our”) collects, uses, and safeguards information when you visit our site or purchase our products and services.
1. Information We Collect
We may collect personal information you provide directly (name, email, phone, address), transactional data (purchases, order details), and technical data (IP address, device type, browser, pages viewed). We do not intentionally collect sensitive categories of information.
2. How We Use Information
We use data to process orders, deliver services, improve our offerings, personalize content, provide support, and comply with legal obligations. We do not sell personal information. We may send transactional emails and service updates.
3. Cookies and Similar Technologies
We use cookies to maintain sessions, remember preferences (including theme selection), and analyze aggregate usage. You may control cookies via your browser. Rejecting cookies may limit some features.
4. Data Sharing
We share data with service providers who assist us with payment processing, order fulfillment, communications, and analytics. These processors are bound by confidentiality and data protection terms. We may also disclose information if required by law or to protect our rights.
5. Data Retention
We retain personal information for as long as needed to provide services and as required by law. When information is no longer needed, we securely delete or anonymize it.
6. Your Rights
Subject to applicable laws (e.g., GDPR, CCPA), you may request access, correction, deletion, restriction, or portability of your personal data. You may also object to processing or withdraw consent where applicable. To exercise rights, contact [email protected].
7. Security
We implement technical and organizational measures to protect information against unauthorized access, alteration, and misuse. No method is 100% secure; we continuously improve our safeguards.
8. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect information from them. If we learn of such collection, we will delete the information promptly.
9. International Transfers
Your information may be transferred and processed outside your country. We use appropriate safeguards for such transfers, consistent with legal requirements.
10. Changes to This Policy
We may update this policy periodically. The “Last updated” date indicates recent changes. Material changes will be communicated on this page.
11. Contact Us
For privacy questions or requests, email [email protected] or call +1 (415) 555-0198.